Privacy Policy
Last updated: July 30, 2026
At JUMAA, we attach great importance to the protection of your privacy and personal data.
This Privacy Policy explains what data we collect, why we use it, with whom it may be shared, and what your rights are.
By using our site or placing an order, you acknowledge that you have read this policy.
1. Data Controller
The data controller for your personal data is:
JUMAA
Sole proprietorship operated by Julien Clément
31, rue des Tanneurs
7640 Antoing
Belgium
Email: hello@jumaa.be
Company number: BE XXXXXXXX
VAT number: BE XXXXXXXX
2. What data do we collect?
Depending on your use of the site, we may collect the following information:
Identification information
- first and last name;
- postal address;
- delivery address;
- email address;
- phone number (if provided).
Order-related information
- products ordered;
- order amounts;
- purchase history;
- order status;
- delivery information.
Payments
Payments are securely processed by Shopify Payments or other payment providers.
JUMAA never stores your banking data.
Technical data
During your browsing, certain information may be automatically collected:
- IP address;
- browser used;
- device type;
- operating system;
- pages viewed;
- browsing duration.
3. Why do we use your data?
We use your data only when necessary to:
- process your orders;
- ensure delivery;
- answer your questions;
- manage after-sales service;
- prevent fraud;
- improve our site;
- comply with our legal and accounting obligations.
We never sell your personal data.
4. Legal basis for processing
Depending on the situation, your data is processed based on:
- contract performance (order);
- your consent (newsletter, non-essential cookies);
- our legal obligations;
- our legitimate interest in ensuring the security and proper functioning of the site.
5. With whom do we share your data?
We only share necessary information with trusted providers.
Depending on your order, your data may be communicated notably to:
- Shopify, which hosts our online store;
- Printful, responsible for manufacturing and shipping ordered products;
- our partner carriers;
- our payment providers (Shopify Payments or other offered payment methods);
- OVHcloud, for certain services related to the domain and messaging;
- our accountant or competent authorities when required by law.
These providers only process the data necessary for their tasks.
6. How long do we keep your data?
We only keep your data for the period necessary for the purposes for which it was collected.
Certain data must be kept longer to comply with our accounting, tax, or legal obligations.
7. Security
We implement reasonable technical and organizational measures to protect your data against:
- loss;
- unauthorized access;
- modification;
- disclosure.
Payments are secured by Shopify and its partners.
8. Your rights
In accordance with the GDPR, you have the following rights, among others:
- right of access;
- right to rectification;
- right to erasure when the conditions are met;
- right to restriction of processing;
- right to object in certain cases;
- right to data portability;
- right to withdraw your consent when processing is based on it.
To exercise your rights, please contact us:
We will respond as soon as possible and at the latest within the period provided by applicable regulations.
9. Cookies
Our site uses cookies necessary for its operation.
With your consent, we may also use cookies for the purpose of:
- measuring audience;
- improving your user experience;
- personalizing certain content;
- offering relevant advertisements when these features are enabled.
You can change your preferences at any time via our cookie management banner.
10. International Transfers
Some of our providers, particularly Shopify or Printful, may process certain data outside your country of residence.
When data is transferred outside the European Economic Area, these transfers are framed in accordance with the GDPR, notably through appropriate safeguards when required by regulations.
11. Minors
Our site is not intended for children under 16 years of age.
We do not voluntarily collect personal data concerning minors without the required authorization from their legal representative when necessary.
12. Changes to this policy
We may modify this Privacy Policy to reflect legal, technical, or service developments.
The most recent version is always available on this page.
13. Contact
For any questions regarding your personal data:
JUMAA
31, rue des Tanneurs
7640 Antoing
Belgium
14. Complaint
If you believe that the processing of your personal data does not comply with applicable regulations, you can lodge a complaint with the competent authority.
For Belgium:
Data Protection Authority
Rue de la Presse 35
1000 Brussels
Belgium