Frequently Asked Questions (FAQ)
Frequently Asked Questions
Where are JUMAA products manufactured?
All our products are made to order once a purchase is made. This method helps to limit textile overproduction and waste, while ensuring high-quality manufacturing.
Why are the lead times a little longer?
Unlike brands that stock thousands of garments, each JUMAA item is made especially for you.
Please allow generally:
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2 to 5 business days for manufacturing;
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then a few extra days for delivery depending on your country.
Which countries do you ship to?
We currently deliver to all countries in the European Union.
If your country does not appear during checkout, please contact us at hello@jumaa.be.
How much is shipping?
Fees are calculated automatically at checkout based on your country and the items ordered.
You always know the exact amount before confirming your payment.
Can I track my order?
Yes.
As soon as your order has been dispatched, you will receive an email containing a tracking number (when available) so you can track your package.
What are the shipping costs?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you make your purchase.